Returns & Refunds

Return

Do you want to return a product because it doesn't fit properly or you don't like it? No problem! You have 14 days to return it after receiving the order.

Please note that the items you wish to return must be in perfect condition and without signs of use.

IMPORTANT NOTE: Dirty or worn clothing cannot be refunded. If the item arrives damaged, we will refund the return shipping costs and replace the item at no charge.

To make the return process as uncomplicated as possible for you, simply follow the steps on our returns portal (German/English) . All you need is your order number and your email address.

For returns within Germany, you can chosse the return via DHL in the returns portal. The shipping label will then be sent to you by email after the return has been checked.

For returns outside of Germany, you can choose the option for your own return shipment. Then drop off your package at a parcel shop of your choice. Please keep the receipt until the refund has been processed.

Return address

Rossanna Bubitsch
rb Fitwear
Gutenbergring 16c
84453 Mühldorf a. Inn

Return shipping costs

For returns within Germany, €3.95 shipping costs will be deducted from your refund.

If you return items outside of Germany, you will receive a full refund of the value of the goods and will be responsible for the shipping costs of the return yourself. We recommend insured shipping with a tracking number.

Refund

After we receive your return and inspect the items, we will refund you to the original payment method used for the order.

Please note that it may take up to 10 business days for the refund to arrive in your account after processing.