FAQ

frequently asked Questions

How can I wash my sportswear?

We recommend washing them in the washing machine with 30 degrees warm water and similar colors. Please do not use dryer, bleach, iron or dry clean. Remove the cushions before washing.

What materials is the clothing made of?

We use the following materials for our models:

90% nylon and 10% spandex: Sunset Seamless Jacket, Sportwave Leggings, Cococabana Seamless Scrunch Shorts, Coast Seamless Crossback Sports Bra, Coast Extreme Scrunch Shorts, Coast V-Scrunch Shorts, Coast Lift Seamless Scrunch Shorts

87% nylon and 13% spandex: Cococabana Seamless Sports Bra, Sportwave Seamless Short

78% nylon and 22% spandex: Ibiza Sports Bra, Mykonos Sports Bra, Samba Booty Booster Leggings and Shorts, Coast Sports Bra, Coast Sport Tank Top

75% nylon and 25% spandex: Aloha Sports Bra, Cartagena Sports Bra

My order was shipped but did not arrive.

Once your order has been shipped, you can track it via the link in your shipping confirmation email. Alternatively, use our tracking portal.

The DHL tracking shows "delivered," but the package hasn't arrived.

If tracking says your order has been delivered but you haven't received it yet, please check the following:

  • Check with your neighbors.
  • Call the delivery company to see if they have your package and need to contact you to complete delivery of the order.
  • Please check the shipping address you used for your order as an incorrect address may have been entered. If your address was incorrect, your package may be returned to us following a delivery error and we may then refund you the cost of the items you ordered.

If you've tried everything above and still need help, you can simply reach us directly via email or via the contact form and explain your situation so we can help you further.

Where is my order confirmation email?

Please check the email account you used for your order. Your order confirmation email (as well as your shipping confirmation email if your order is already on the way) should be there. If necessary, check the spam folder.

How can I return or exchange my order or individual items?

You are welcome to request a return for clean and unworn items in ourreturns portal.

You can find more information here: Returns & Refunds .

data protection

We take data protection very seriously. You can find detailed information about this in our data protection declaration .